Terms of Service for xUmp.com
Effective date: July 3rd, 2026 | Last updated: July 3rd, 2026
These Terms of Service ("Terms") are a binding agreement between you and Innovation Frontier, Inc. d/b/a xUmp.com ("xUmp.com," "we," "us," or "our") and govern your access to and use of www.xUmp.com, including any related media, mobile site, or application (collectively, the "Site"), and your purchase of any products from us. Please read them carefully.
PLEASE READ SECTION 16 (DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS ACTION WAIVER) CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING REQUIRING MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT AND WAIVING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.
BY ACCESSING OR USING THE SITE, OR BY PLACING AN ORDER, YOU AGREE TO THESE TERMS, OUR PRIVACY STATEMENT, OUR COOKIE POLICY, AND OUR LEGAL NOTICES & DISCLAIMERS, EACH OF WHICH IS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE, DO NOT USE THE SITE OR PLACE AN ORDER.
1. Eligibility
The Site is intended for users who are at least 18 years old, or the age of majority in your jurisdiction. By using the Site or placing an order, you represent that you are at least 18, that you have the legal capacity to enter into these Terms, and that all information you provide is accurate. If you are purchasing on behalf of an organization (such as a school or business), you represent that you are authorized to bind that organization to these Terms. Minors may use the Site and any products only under the supervision of a responsible adult.
2. Changes to These Terms
We may modify these Terms at any time. We will indicate changes by updating the "Last updated" date above, and we may provide additional notice for material changes. Changes apply prospectively and become effective when posted. Your continued use of the Site or placement of an order after changes take effect constitutes acceptance of the revised Terms. The version of these Terms in effect at the time you place an order governs that order.
3. Accounts and Security
You may need an account to use certain features or place orders. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information, to keep it current, and to notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used for fraudulent or unlawful purposes.
4. Orders, Order Acceptance, and Pricing
Your submission of an order is an offer to purchase. All orders are subject to our acceptance, and we may accept or decline an order (in whole or in part) for any lawful reason. A confirmation email acknowledges receipt of your order but does not constitute acceptance; acceptance occurs when we ship the product. We reserve the right to refuse, limit, cancel, or correct any order — including after it has been submitted or confirmed — in the event of a pricing or product-description error, product unavailability, suspected fraud, ordering in quantities that suggest resale, or a violation of these Terms. If we cancel an order for which you have already been charged, we will issue a refund for the cancelled portion.
Prices, product descriptions, specifications, and availability are subject to change without notice and may contain errors. We are not obligated to honor orders placed based on inaccurate pricing or descriptions and may cancel such orders even after they are confirmed. Unless stated otherwise, prices do not include taxes, shipping, or handling, which will be added at checkout where applicable.
5. Payment
You agree to pay all charges for your order, including applicable taxes and shipping, using an accepted payment method. Payment card processing is handled by our third-party payment processors (currently Stripe, PayPal, and Authorize.net); by submitting payment information, you authorize us and our processors to charge your selected payment method. You represent that you are authorized to use the payment method provided.
6. Shipping, Title, and Risk of Loss
Shipping timeframes are estimates, not guarantees. Unless otherwise required by law, title and risk of loss for products pass to you upon our delivery of the products to the carrier. We are not responsible for carrier delays. Please refer to our shipping information page for details.
7. Returns, Damage Claims, and Refunds
Returns, exchanges, and refunds are governed by our returns and damage-claim policy, which is incorporated into these Terms. Please review it for eligibility, timeframes (including our damage-reporting window), and procedures. Certain items may be non-returnable for safety, hygiene, or hazardous-materials reasons.
8. Product Safety, Age Restrictions, and Lawful Use
xUmp.com sells science, educational, and hobby products, some of which may include chemicals, magnets, lasers, optical and electrical components, glassware, sharp or breakable items, small parts, biological or dissection specimens, and other items that can cause injury or property damage if misused. Such products are intended for use by, or under the direct supervision of, a knowledgeable and responsible adult, and only for their intended educational or scientific purpose.
You are solely responsible for using our products safely and lawfully, including reading and following all instructions, warnings, and safety data sheets; providing appropriate adult supervision for minors; using appropriate protective equipment; and complying with all applicable federal, state, local, and institutional laws and regulations. Some products may be restricted to buyers of a minimum age or to educational or institutional buyers, and you represent that you meet any such requirements when you order. Additional product-safety terms and your assumption of risk are described in our Legal Notices & Disclaimers.
9. Export and Compliance
Products purchased from the Site are for use in accordance with applicable law and may be subject to export, import, and other trade-control laws and regulations. You agree not to purchase, use, export, re-export, or divert any product in violation of such laws, and you represent that you are not located in, and will not use the products in, a jurisdiction or manner prohibited by applicable law.
10. Intellectual Property
The Site and its contents — including text, graphics, logos, images, product descriptions, page layouts, and the "look and feel" — are owned by or licensed to xUmp.com and are protected by copyright, trademark, trade dress, and other laws. Except as expressly permitted in our Legal Notices & Disclaimers, you may not copy, reproduce, republish, distribute, or create derivative works from any content on the Site without our prior written permission.
11. Acceptable Use
You agree not to: (a) use the Site for any unlawful, fraudulent, or harmful purpose; (b) attempt to gain unauthorized access to the Site, other accounts, or our systems, or interfere with the Site's operation or security; (c) use any robot, scraper, or automated means to access or collect data from the Site except as expressly permitted; (d) introduce malware or engage in any activity that imposes an unreasonable load on our infrastructure; (e) circumvent any access, usage, or security controls; or (f) use the Site or products to infringe or violate the rights of others. We may investigate and take appropriate legal action against violations.
12. User Submissions and Reviews
If you submit reviews, comments, questions, or other content to the Site, you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, and display that content in connection with our business. You represent that your submissions are accurate, that you own or have the right to submit them, and that they do not violate these Terms or any third-party rights. We may remove any submission at our discretion. Submissions of unsolicited feedback and ideas are further governed by our Legal Notices & Disclaimers. This section does not change how we handle your personal information, which is governed by our Privacy Statement.
13. Third-Party Links and Services
The Site may link to third-party websites and services that we do not control. We provide these links for convenience only and are not responsible for the content, products, or practices of third parties. Your dealings with third parties are solely between you and them.
14. Disclaimer of Warranties
THE SITE, ITS CONTENT, AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS FURTHER DESCRIBED IN OUR LEGAL NOTICES & DISCLAIMERS. Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you, and nothing here limits any non-waivable rights you may have under applicable law.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, xUmp.com AND ITS OWNERS, OFFICERS, EMPLOYEES, EDITORS, AND CONTRIBUTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, PROFITS, OR GOODWILL) ARISING FROM OR RELATING TO THE SITE OR ANY PRODUCT, UNDER ANY LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR ANY PRODUCT OR TRANSACTION WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE PRODUCT OR TRANSACTION GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
16. Dispute Resolution; Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES INDIVIDUAL ARBITRATION OF MOST DISPUTES INSTEAD OF COURT PROCEEDINGS OR CLASS ACTIONS.
16.1 Informal Resolution First. Before starting an arbitration, you agree to first contact us and give us an opportunity to resolve the dispute informally by sending a written notice describing the dispute and the relief sought to Innovation Frontier Inc dba xUmp.com, 3710 Industry Ave #206, Lakewood, CA 90712. We will attempt in good faith to resolve the dispute for 60 days after receipt. This informal process is a condition precedent to starting arbitration.
16.2 Agreement to Arbitrate. Except for the matters described in Section 16.5, you and xUmp.com agree that any dispute, claim, or controversy arising out of or relating to the Site, any product or transaction, or these Terms — whether based in contract, tort, statute, fraud, or any other legal theory — will be resolved by binding individual arbitration rather than in court. This agreement is governed by the Federal Arbitration Act.
16.3 Arbitration Procedures. The arbitration will be administered by the American Arbitration Association (AAA) under its rules then in effect, as modified by these Terms. The arbitration will be conducted in Los Angeles County, California or, at your election, by video or telephone, or based only on written submissions where the rules allow. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
16.4 CLASS ACTION AND JURY TRIAL WAIVER. YOU AND xUmp.com AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING. YOU AND xUmp.com WAIVE ANY RIGHT TO A JURY TRIAL. If this class action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request will be severed and may proceed in court, while all other claims remain in arbitration.
16.5 Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect its intellectual property or address unauthorized access to the Site. Nothing in this Section requires arbitration of any claim that applicable law prohibits from being arbitrated.
16.6 Opt-Out. You may opt out of this arbitration agreement (Section 16) by sending written notice to Innovation Frontier, Inc. d/b/a xUmp.com — 3710 Industry Ave #206, Lakewood, CA 90712 — info@xump.com within 30 days of first accepting these Terms, stating your name and your intent to opt out of arbitration. Opting out of arbitration will not affect any other part of these Terms.
16.7 Survival. This Section 16 survives termination of these Terms and closure of your account.
17. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration under Section 16, you agree to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there.
18. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless xUmp.com and its owners, officers, employees, editors, and contributors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use or misuse of the Site or any product, your violation of these Terms or any applicable law, or your violation of the rights of any third party.
19. Termination
We may suspend or terminate your access to the Site or your account at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms. Provisions that by their nature should survive termination — including Sections 10, 14, 15, 16, 17, 18, and 20 — will survive.
20. General
Entire Agreement. These Terms, together with the Privacy Statement, Cookie Policy, Legal Notices & Disclaimers, and any policies referenced at checkout, are the entire agreement between you and us regarding the Site and supersede any prior agreements on that subject.
Severability. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force.
No Waiver. Our failure to enforce any provision is not a waiver of it.
Assignment. You may not assign these Terms without our consent. We may assign them, including in connection with a merger, acquisition, or sale of assets.
Force Majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
Electronic Communications. You consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that a communication be in writing.
21. Contact Us
Questions about these Terms? Please contact us here, or write to us at:
Innovation Frontier, Inc. d/b/a xUmp.com — 3710 Industry Ave #206, Lakewood, CA 90712 — info@xump.com
Last updated: July 3rd, 2026.